Terms & Conditions

Last Updated: September 2026

Welcome to Pocket Gadget (GadgetFly.xyz). By accessing or using our website, placing an order, or purchasing any product from us, you agree to the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. About Our Business

Pocket Gadget is a gadget and mobile accessories shop based in Dhaka, Bangladesh. We sell smartphones, neckbands, headphones, earbuds, power banks, chargers, and other mobile and electronic accessories through our website and physical store.

Store Address:
Nahar Plaza (1st Floor), Shop No: 214/16,
Hatirpool (Opposite of Eastern Plaza), Sonargaon Road,
Dhaka-1000, Bangladesh.

2. Website Use

By using this website, you agree to:

• Provide accurate and complete information when placing an order.
• Use the website only for lawful purposes.
• Not attempt to interfere with, damage, or gain unauthorized access to the website.
• Not use our website or content for fraudulent or unlawful activities.

We reserve the right to restrict or terminate access to the website if we reasonably believe that these terms have been violated.

3. Product Information

We make reasonable efforts to ensure that product names, descriptions, specifications, images, and prices displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.
• Product specifications may change according to manufacturer updates.
• Packaging, accessories, or included items may vary depending on the product or manufacturer.
• Minor differences between product images and the actual product may occur.

If a significant error is found in a product description or specification, we reserve the right to correct the information.

4. Product Availability

All products are subject to availability.

A product shown on the website may become unavailable before an order is processed. If this happens, we may contact you regarding an alternative product, a revised delivery time, or a refund where applicable.

We reserve the right to limit the quantity of products that can be purchased by a customer.

5. Pricing

All product prices displayed on the website are in Bangladeshi Taka (BDT) unless otherwise stated.

Prices may change at any time without prior notice.

We make reasonable efforts to maintain accurate pricing information. If an incorrect price is displayed due to a technical or human error, we may contact you before processing the order to confirm whether you wish to proceed at the correct price.

6. Order Placement

When you place an order through our website, you are submitting a request to purchase the selected product(s).

An order may be confirmed through phone, SMS, email, WhatsApp, or other communication methods provided by Pocket Gadget.

We reserve the right to cancel or decline an order in situations including:

• Product unavailability.
• Incorrect or incomplete customer information.
• Incorrect pricing or product information.
• Suspicious, fraudulent, or duplicate orders.
• Failure to confirm the order when confirmation is required.
• Other circumstances that prevent us from fulfilling the order.

If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund procedure.

7. Customer Information

Customers are responsible for providing accurate information, including:

• Full name
• Mobile number
• Delivery address
• Product and quantity
• Any other information required to process the order

Pocket Gadget will not be responsible for delivery problems caused by incorrect, incomplete, or misleading information provided by the customer.

8. Order Cancellation

Customers may request cancellation of an order before the order has been dispatched.

Once an order has been dispatched, cancellation may not be possible. In such cases, the applicable return or refund policy will apply.

We may also cancel an order when the product becomes unavailable, the information provided is inaccurate, or we identify circumstances that prevent us from safely or properly fulfilling the order.

9. Delivery

We deliver products to locations covered by our delivery service.

Delivery times may vary depending on the customer’s location, product availability, courier service, weather, holidays, public events, or other circumstances beyond our reasonable control.

A delivery estimate is not necessarily a guaranteed delivery date.

Customers should inspect the package and product upon receiving the order and report any issue as soon as possible.

10. Product Inspection

Customers are encouraged to check the product, packaging, accessories, and visible condition immediately after receiving the order.

For smartphones and electronic products, customers should check the device and its major functions as soon as reasonably possible.

If you receive a damaged, incorrect, defective, or incomplete product, please contact us promptly with your order details and supporting photographs or videos where applicable.

11. Warranty

Warranty coverage depends on the individual product, manufacturer, brand, seller, or warranty provider.

Where a product comes with an applicable warranty, the warranty terms and conditions of the relevant manufacturer or warranty provider will apply.

Warranty may not cover damage caused by:

• Physical damage
• Liquid or water damage
• Accidental damage
• Improper use
• Unauthorized repair or modification
• Electrical damage caused by improper charging or power supply
• Normal wear and tear
• Damage resulting from failure to follow product instructions

Please check the product-specific warranty information before purchasing.

12. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

A product may be eligible for return or replacement when it is received damaged, defective, incorrect, or otherwise qualifies under our applicable return policy.

Products returned without proper authorization, outside the applicable return period, or in a condition that does not meet the return requirements may not be accepted.

For complete details, customers should review our Return & Refund Policy before placing an order.

13. Payment

We may offer different payment methods depending on the product, location, and availability.

Customers are responsible for providing accurate payment information where required.

We reserve the right to verify an order before dispatch, including verifying the customer’s name, phone number, address, or payment details.

14. Promotions and Discounts

From time to time, Pocket Gadget may offer discounts, promotional prices, coupons, or special offers.

Unless otherwise stated:

• Promotions are subject to availability.
• Promotional offers may have specific terms.
• Offers may have limited quantities or validity periods.
• Multiple promotional offers may not always be combined.
• We reserve the right to modify or end a promotion where necessary.

15. Intellectual Property

All website content, including text, graphics, logos, product information, images, design elements, and other materials, belongs to Pocket Gadget or its respective owners and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, or commercially use our website content without prior written permission, except where permitted by law.

Product names, logos, and trademarks belonging to third parties remain the property of their respective owners.

16. Third-Party Services

Our website may use third-party services such as payment providers, delivery or courier services, analytics services, social media platforms, or other external services.

Third-party services may have their own terms and privacy policies. Pocket Gadget is not responsible for the independent policies or practices of third-party services.

17. Website Accuracy and Availability

We make reasonable efforts to keep our website available and information accurate. However, we do not guarantee that:

• The website will always be available without interruption.
• All information will always be completely error-free.
• All products displayed will always be in stock.
• The website will always be free from technical errors.

We may temporarily suspend, modify, or update the website for maintenance, security, technical, or operational reasons.

18. Limitation of Liability

To the extent permitted by applicable law, Pocket Gadget will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, courier issues, technical failures, network interruptions, or events outside our control.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited.

19. Privacy

Information provided by customers may be used to process orders, arrange delivery, communicate regarding purchases, provide customer support, and operate our services.

For more information about how customer information is handled, please review our Privacy Policy.

20. Changes to These Terms

Pocket Gadget may update these Terms & Conditions from time to time.

Any updated version will be published on this page with the updated date. Your continued use of the website after changes are published means that you acknowledge the updated terms.

21. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Bangladesh.

Any dispute relating to our products or services will be handled in accordance with applicable Bangladeshi laws and regulations.

22. Contact Us

If you have any questions regarding these Terms & Conditions, orders, products, returns, or other services, please contact us.

Pocket Gadget
Nahar Plaza (1st Floor), Shop No: 214/16
Hatirpool (Opposite of Eastern Plaza), Sonargaon Road
Dhaka-1000, Bangladesh

Phone: 01778-740504
Website: GadgetFly.xyz

By using our website or placing an order with Pocket Gadget, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.