Privacy Policy

Last Updated: September 2026

At Pocket Gadget (GadgetFly.xyz), we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

When you use our website or place an order, we may collect information that is necessary to provide our products and services.

This may include:

Full name
Mobile or telephone number
Email address, where provided
Delivery and billing address
Order and purchase information
Payment-related information required to process an order
Information you provide when contacting customer support
Other information voluntarily provided by you

2. Information Collected Automatically

When you visit GadgetFly.xyz, certain technical information may be collected automatically by our website, hosting provider, analytics tools, or other technologies.

This information may include:

IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on the website
Referring website or source
General website usage information

This information may be used to understand website usage, improve performance, maintain security, and improve the customer experience.

3. How We Use Your Information

We may use the information we collect for purposes including:

Processing and fulfilling orders.
Confirming orders and communicating with customers.
Arranging product delivery.
Providing customer support.
Processing payments where applicable.
Handling returns, replacements, refunds, and warranty-related requests.
Improving our products, services, and website.
Detecting and preventing fraudulent or unauthorized activity.
Maintaining website security.
Sending service-related communications.
Complying with applicable laws and legal requirements.

4. Order and Delivery Information

When you place an order, we may need to share relevant information with delivery companies, courier services, payment providers, or other service providers involved in fulfilling your order.

Only information reasonably required to provide the relevant service should be shared.

5. Payment Information

Depending on the payment method used, payment transactions may be processed through third-party payment providers, banks, mobile financial services, or other financial institutions.

We may not directly store complete payment card or financial account information when payment is processed through a third-party provider.

Third-party payment providers may collect and process information according to their own privacy policies and terms.

6. Cookies and Similar Technologies

GadgetFly.xyz may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and improve the overall user experience.

Cookies may also be used by certain third-party services integrated with our website.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Analytics and Website Services

We may use third-party analytics, website performance, security, advertising, or other technical services to help us understand and improve our website.

These services may collect information about how visitors interact with our website in accordance with their own privacy policies.

8. Marketing Communications

Where permitted and applicable, we may use your contact information to communicate with you about products, offers, promotions, or other updates.

You may request to stop receiving promotional communications from us at any time.

Service-related communications, such as order confirmations, delivery updates, payment information, or customer support messages, may still be sent when necessary to complete or manage your order.

9. Sharing of Personal Information

We do not intend to sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

Courier and delivery companies
Payment providers and financial institutions
Website hosting and technical service providers
Analytics and website service providers
Customer support or communication service providers
Government authorities or law enforcement where legally required

We only intend to share information where there is a legitimate business, service, security, or legal reason to do so.

10. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no website, online service, or method of electronic transmission can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their own account information, passwords, devices, and other personal information.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When personal information is no longer reasonably required, it may be deleted or securely disposed of where appropriate.

12. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

13. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for purposes that are prohibited by applicable law.

14. Your Privacy Choices

Depending on applicable law and the circumstances, you may have the right to:

Ask what personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Ask about how your information is being used.
Opt out of certain promotional communications.

Some information may need to be retained where required for legal, accounting, security, warranty, transaction, or other legitimate business purposes.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable requirements.

When changes are made, the updated version will be published on this page along with the revised date.

We encourage you to review this page periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Pocket Gadget
Nahar Plaza (1st Floor), Shop No: 214/16
Hatirpool (Opposite of Eastern Plaza), Sonargaon Road
Dhaka-1000, Bangladesh

Phone: 01778-740504
Website: GadgetFly.xyz

By using GadgetFly.xyz, you acknowledge that you have read and understood this Privacy Policy.